Terms & Conditions

Last updated on Dec 11, 2025

eZyRent Terms & Conditions

Effective Date:  From Acc creation

1. Acceptance of Terms

Welcome to eZyRent ("Service," "Platform," "we," "us," or "our"), a SaaS property management platform operated by [Your Company Name], a [State] corporation. By accessing, registering for, or using eZyRent, you ("Customer," "User," "you," or "your") agree to be bound by these Terms & Conditions ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

1.1 Account Registration
You must be at least 18 years old and have the legal capacity to enter into contracts. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

1.2 Authorized Users
If you are a property management company, you are responsible for all activities of your authorized users (employees, agents, contractors) and their compliance with these Terms.

2. Service Description

2.1 eZyRent Platform
eZyRent provides cloud-based property management software including but not limited to:

  • Tenant and lease management
  • Rent collection and financial reporting
  • Maintenance request tracking
  • Document storage and management
  • Communication tools
  • Mobile applications
  • Third-party integrations

2.2 Service Levels
We will use commercially reasonable efforts to maintain Service availability of 99.5% per calendar month, excluding scheduled maintenance and circumstances beyond our reasonable control.

2.3 Modifications
We reserve the right to modify, enhance, or discontinue any feature of the Service at any time. We will provide reasonable notice of material changes that may adversely affect your use.

3. Subscription Plans & Payment Terms

3.1 Subscription Plans

  • As Defined on on subscriptions plans

3.2 Billing Cycle
Subscriptions are billed monthly or annually in advance. All fees are non-refundable except as expressly stated herein.

3.3 Payment Processing
Mobile and Card payments are processed by our third-party payment processor (PayStack). You authorize us to charge your chosen payment method for all applicable fees.

3.4 Price Changes
We may change prices with 30 days' notice. Your existing subscription will be honored until the end of your current billing period.

3.5 Late Payments
Accounts 5 days past due may be suspended. Accounts 30 days past due will be terminated, and data may be permanently deleted after 90 days.

4. User Responsibilities & Acceptable Use

4.1 Compliance with Laws
You agree to use eZyRent in compliance with all applicable laws, including but not limited to:

  • Fair Housing Act
  • Persons with Disabilities Act
  • State and local landlord-tenant laws
  • Data protection regulations (GDPR, CCPA, etc.)

4.2 Prohibited Activities
You shall not:

  • Use the Service for illegal purposes
  • Upload malicious code or engage in hacking attempts
  • Attempt to reverse engineer the Platform
  • Use bots, scrapers, or automated systems to access the Service
  • Share login credentials or allow unauthorized access
  • Upload content that infringes intellectual property rights
  • Use the Service to harass, defame, or discriminate

4.3 Tenant Data Responsibility
You are solely responsible for:

  • Obtaining proper consent from tenants to process their data
  • Maintaining accurate tenant records
  • Responding to tenant requests regarding their data
  • Complying with eviction laws and procedures

4.4 Financial Transactions
You are solely responsible for:

  • All financial transactions with tenants and vendors
  • Tax reporting and compliance
  • Security deposit handling per local laws
  • Proper classification of income and expenses

5. Data Privacy & Security

5.1 Data Processing Agreement
By using eZyRent, you agree to our Data Processing Addendum (DPA), which is incorporated herein by reference.

5.2 Data Ownership
You retain all rights to your data. We claim no ownership rights to your property, tenant, or financial information.

5.3 Data Security
We implement and maintain industry-standard security measures including:

  • AES-256 encryption at rest and in transit
  • SOC 2 Type II compliant data centers
  • Regular security audits and penetration testing
  • Role-based access controls
  • Two-factor authentication

5.4 Data Breach Notification
In the event of a data breach affecting your data, we will notify you within 72 hours of discovery as required by applicable law.

5.5 Data Retention
We retain your data for the duration of your subscription plus 90 days post-termination. After this period, data may be permanently deleted. You are responsible for exporting your data before termination.

5.6 Payment Data
All payment processing is handled by PCI-DSS compliant third parties. We do not store full credit card numbers on our servers.

6. Intellectual Property

6.1 Our Ownership
We own all right, title, and interest in:

  • The eZyRent software and platform
  • Our trademarks, logos, and branding
  • Documentation, know-how, and methodologies
  • Analytics and aggregated usage data

6.2 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use eZyRent for your internal business operations during your subscription term.

6.3 Feedback
Any feedback, suggestions, or feature requests you provide become our property and may be used without compensation or attribution.

7. Third-Party Services & Integrations

7.1 Available Integrations
eZyRent may integrate with third-party services including:

  • Payment processors (PayStack, Mpesa)
  • Accounting software (QuickBooks, Xero)
  • Screening services (TransUnion, Experian)
  • Communication platforms (Twilio, SendGrid)
  • Tax regulators (KRA)

7.2 Third-Party Terms
Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

7.3 API Usage
Our API may be used subject to separate API Terms. Excessive API calls may be throttled or blocked.

8. Limitations of Liability

8.1 No Legal Advice
eZyRent provides tools for property management but does NOT provide legal, tax, or financial advice. You should consult appropriate professionals.

8.2 Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

8.3 Cap on Liability
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

8.4 Exclusions
THE ABOVE LIMITATIONS DO NOT APPLY TO:

  • INTELLECTUAL PROPERTY INFRINGEMENT
  • GROSS NEGLIGENCE OR WILLFUL MISCONDUCT
  • DEATH OR PERSONAL INJURY
  • VIOLATIONS OF DATA PROTECTION LAWS WHERE APPLICABLE LAW PROHIBITS LIMITATION

9. Indemnification

9.1 Your Indemnification
You agree to indemnify, defend, and hold harmless eZyRent from any claims arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of applicable laws
  • Your tenants' or vendors' claims against you
  • Your content or data infringement

9.2 Our Indemnification
We will defend you against claims that eZyRent infringes third-party intellectual property rights and pay damages finally awarded, provided you notify us promptly and allow us to control the defense.

10. Term & Termination

10.1 Term
These Terms begin on your registration date and continue until terminated.

10.2 Termination by You
You may cancel your subscription at any time. No refunds for partial months. You must cancel before the next billing cycle to avoid future charges.

10.3 Termination by Us
We may suspend or terminate your account if:

  • You breach these Terms
  • Payments are overdue by 30+ days
  • You engage in illegal or harmful activities
  • Required by law or governmental authority

10.4 Effect of Termination
Upon termination:

  • Your right to use eZyRent ceases immediately
  • We may delete your data after 90 days
  • Outstanding fees become immediately due
  • You must cease all use of our trademarks

10.5 Survival
Sections 5 (Data), 6 (IP), 8 (Liability), 9 (Indemnification), and 11 (General) survive termination.

11. General Provisions

11.1 Governing Law
These Terms are governed by the laws of [State], without regard to conflict of law principles.

11.2 Dispute Resolution
Any disputes shall be resolved through binding arbitration in [City, State] per AAA rules. Class actions and jury trials are waived.

11.3 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control (acts of God, war, strikes, etc.).

11.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms to any affiliate or successor.

11.5 Notices
Notices may be sent via email to your registered address or to legal@ezyrent.com.

11.6 Severability
If any provision is found invalid, the remaining provisions remain in full force.

11.7 Entire Agreement
These Terms, along with our Privacy Policy and DPA, constitute the entire agreement between us.

11.8 Changes to Terms
We may modify these Terms with 30 days' notice. Continued use after changes constitutes acceptance.

12. Contact Information

eZyRent Property Management System - A Subsidiary of NavonTech Systems
2-19261 Msa Rd
Nairobi Kenya

Support: navontech@outlook.com
Phone: 0720445005

Schedule A: Data Processing Addendum (Summary)

1. Roles: You are Data Controller; We are Data Processor
2. Processing Details: As described in our Privacy Policy
3. Security Measures: As detailed in Section 5.3
4. International Transfers: Standard Contractual Clauses apply
5. Data Subject Rights: We assist you in fulfilling requests

Important Disclosures

⚠️ Professional Advice Disclaimer
eZyRent is a technology platform, not a substitute for professional advice. You are responsible for:

  • Consulting with attorneys for lease agreements and evictions
  • Working with accountants for tax compliance
  • Verifying tenant screening results
  • Complying with all local, state, and federal laws

⚠️ Payment Processing Disclaimer
While we facilitate payment processing, we are not a financial institution. Disputes between you and tenants regarding payments are your responsibility.

⚠️ Maintenance Coordination Disclaimer
We provide tools for maintenance management but are not responsible for vendor selection, quality of work, or liability for property damage.

By using eZyRent, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.